Condiciones de uso

Policy version: 2026-10-29

These terms govern use of ariktools.com, operated by Shenzhen JU YAN KE JI under the ARIK Tools brand. Our website primarily serves contractors, distributors, importers and other business buyers. A purchase is also subject to the specific terms accepted for that order.

1. Website use and authority to act

You may use this website to research products, request a quotation, discuss a project or use available purchasing functions. If you act for an organization, provide accurate business information and ensure you have authority for the commitments you make. Do not submit another person’s information without an appropriate basis to do so.

2. Quotations prices and minimum quantities

Product listings and inquiries do not by themselves reserve stock or create an accepted supply order. Confirm the quotation currency, validity, model, configuration, quantity tier, minimum order quantity, packaging and included items. Starting or bulk-order prices apply only to their stated conditions. Freight, duties, taxes, samples, tooling or custom work are included only where the quotation or checkout summary says they are included.

Exchange-rate and freight changes may affect a new quotation or an expired quotation. They do not automatically authorize a change to an already accepted price. Any later change requires the agreement or legal basis applicable to the order.

3. Order acceptance and document priority

Before payment or production, both parties should have a record of the items, quantities, prices, payment schedule, delivery basis and any essential specifications. The purchase contract or order-confirmation process identifies when the order is accepted. An automatic inquiry, receipt or payment acknowledgment alone is not our written confirmation of an unverified specification or requested delivery date.

The accepted purchase contract and order-specific written terms take priority over general website wording on the same issue, subject to mandatory law. A customer purchase-order term applies only if accepted; simply sending it does not amend the agreed contract. Tell us about a material listing error so it can be corrected; an accepted order is not changed merely by editing a web page.

4. Specifications samples and private label projects

Confirm material compatibility, working dimensions, power requirements, interfaces and supply contents before ordering. Where a sample, drawing or approved artwork is to be the production reference, identify its version and acceptance criteria in writing. Sample charges, tooling charges, ownership, custom packaging, label content and reorder arrangements should be agreed for the project; no universal sample credit or exclusivity is implied.

Changes after sample or artwork approval may affect cost and schedule. We will confirm the effect and obtain agreement before proceeding with a changed scope. Customer marks and designs must be supplied with appropriate authorization; see the Copyright Notice for the limited permission needed to fulfill the project.

5. Payments and changes to payment instructions

The accepted order sets the payment method, deposit or balance requirements and currency. No fixed deposit percentage or credit period is created by this website. If a payment instruction or bank account unexpectedly changes, verify it through a previously established contact channel before paying. Do not send full payment-card details, passwords or authentication codes through a general inquiry form.

6. Delivery documents and destination requirements

The Shipping Policy explains processing, freight and receipt of goods. Confirm the named delivery place, trade rule if used, freight scope, insurance and responsibility for clearance and taxes. We are responsible for the obligations assigned to us; the buyer is responsible for those assigned to the buyer. Confirm model-specific certificates, language requirements or import documents needed for the destination before accepting the order. A general website description is not a promise of certification for every market.

7. Changes and cancellations

Contact us promptly if you need to change or cancel an accepted order. We will review its actual status and explain what can still be stopped or changed. Custom work, approved tooling, committed materials and work already completed may create documented costs under the accepted agreement. A request is not a completed cancellation until confirmed. The absence of shipment does not itself mean that custom production can be canceled without cost.

8. Quality support parts and warranty

Electrical products generally carry a one-year limited warranty for covered quality defects. Confirm the model-specific scope, start date and any agreed exception in the accepted order. Other products and consumables follow the quality or warranty terms applicable to their order and mandatory law; the electrical-product period is not automatically a warranty period for every product.

Our usual remedy is remote diagnosis and supply of appropriate parts for repair by the customer or a local technician. Whole-product return, replacement or refund is not the default remedy for every fault. The Return Policy explains the process, other available remedies and responsibility for costs. Non-quality returns or exchanges are not accepted.

9. Website conduct and accounts

Do not misuse the site through fraud, malicious code, unauthorized access, infringement or interference with normal operation. Keep any account credentials secure and notify us of suspected unauthorized activity. We may restrict access reasonably needed to address a security or legal problem; this does not erase outstanding obligations under an accepted order.

10. Related policies privacy and responsibility

The Copyright Notice, Disclaimer, Privacy Policy, Shipping Policy and Return Policy address their respective subjects. Reading or using this website is not blanket consent to all personal-data processing or optional marketing. Any exclusion or limit of responsibility applies only to the extent permitted by the relevant law. Nothing removes liability that cannot be excluded or mandatory rights that may apply to a particular buyer.

11. Disputes updates and contact

Póngase en contacto con [email protected] with the order number and supporting details so we can try to resolve a concern. The governing law and dispute forum for a sale follow a valid agreement for that order. If none is agreed, applicable law and jurisdiction rules determine them.

Updated website terms apply from their publication and do not retrospectively rewrite an accepted order. Our business contact address is 13F, Block A, Bai Rui Da Building, Vanke City, Ban Tian, Long Gang District, Shenzhen. It is not an automatic returns address.

Questions about this policy

Shenzhen JU YAN KE JI
[email protected]
13F, Block A, Bai Rui Da Building, Vanke City, Ban Tian, Long Gang District, Shenzhen
Contact ARIK Tools